Overview
G. Salgado Travel, operated by Discovered Media LLC, is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, fill out our contact form, or communicate with us.
By using our website or submitting your information, you agree to the terms of this privacy policy.
Information We Collect
Information you provide directly
- Name, email address, and phone number submitted via our contact or quote forms
- Travel preferences, group size, and trip details shared during the planning process
- Trip details such as destinations, travel dates, the number of travelers and their ages, budget, celebrations, and how you heard about us
- Optional details you choose to share, such as accessibility, mobility, dietary, or allergy needs, and whether a traveler qualifies for special offers (for example, U.S. Military, Florida resident, Disney Visa, Disney+, or Disney Cruise Line Castaway Club)
- Your quiz answers, guide requests, and newsletter sign-ups
- SMS/text message consent preferences submitted via our forms
- Payment details, only when you book — handled through a secure, PCI-compliant payment system and never stored on this website
Information collected automatically
- Browser type, device type, and general location (country/region)
- Pages visited and time spent on our website via standard analytics tools
How We Use Your Information
- To respond to your travel planning inquiries and provide personalized service
- To prepare quotes and bookings, including sharing accessibility or dietary needs with travel suppliers so they can accommodate you
- To send the guides, quiz results, and newsletters you request
- To send you relevant travel deals, promotions, and updates (with your consent)
- To communicate via SMS/text message where you have provided explicit consent
- To improve our website and better understand how visitors use it
Data Sharing
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data and consent.
- We may share your information with our host agency, Academy Travel, and with travel suppliers (such as Disney, Universal, and Disney Cruise Line) to plan, quote, and complete your booking.
- We use trusted service providers to run our website and business — for example, website hosting (Hostinger); email, newsletters, text messaging, and appointment scheduling (Brevo); website analytics (Google); and our host agency's client management system. They may use your information only to provide services to us.
- We do not sell your personal information to any third party.
Discovered Media LLC — Messaging Terms & Conditions
SMS / Text Message Program
The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, and promotion of our products and services.
Messages are sent by Discovered Media LLC from +1 (833) 334-7639. Consent to receive text messages is not a condition of purchase.
You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at g.salgado@academytravel.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document.
Children's Privacy
Our website is intended for adults planning travel. We do not knowingly collect personal information directly from children under 13. Parents or guardians may share their children's ages or needs with us to plan a trip, and we use that information only for planning and booking. If you believe a child has sent us personal information, please contact us and we will delete it.
Data Retention
We keep your information only as long as we need it to plan and support your travel, maintain booking and business records, and meet legal requirements. You can ask us to delete it at any time.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. Our website uses HTTPS encryption and we use reputable third-party services for form submissions and email communications.
Your Rights
- You may request access to the personal information we hold about you
- You may request that we correct or delete your personal information
- You may opt out of marketing communications at any time by replying STOP to any SMS, or emailing us directly
- You can unsubscribe from our emails at any time using the link at the bottom of any email.
- To make a request, email us and we'll respond within 30 days. Depending on where you live, you may have additional privacy rights, and we'll honor them as required by law.
Links to Other Sites
Our website links to other sites and services, such as social media, appointment scheduling, and travel supplier websites. Their privacy practices are their own, so we encourage you to review their policies.
Changes to This Policy
We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
- Email: g.salgado@academytravel.com
- Phone: +1 (833) 334-7639 · (914) 514-9800
- Business: Discovered Media LLC / G. Salgado Travel