Questions? I've got answers.

Yes — completely. My services are complimentary. You pay the exact same price as booking directly with Disney or Universal. I'm compensated by the supplier after your trip, so expert concierge planning costs you nothing extra.

Great question! When you book through me, Disney, Universal, or the cruise line pays a commission to Academy Travel, my host agency — and that's how I'm paid. It's the same vacation price, so you pay the same as booking directly, and there's never a planning fee from me.

Same prices — but with a Diamond Earmarked agent who knows every resort, dining option, and insider trick. You get personalized planning, ongoing support, and someone who genuinely cares about your family's experience from start to finish. No call-center hold music, no generic advice — just real, expert guidance.

Everything you want help with — and nothing you don't. Resort selection, package booking, dining reservations, park itinerary strategy, Lightning Lane tips, special occasion planning, airport transfers, and more. The level of involvement is entirely up to you.

Simply fill out the free quote form or send me a message. I'll reach out within 24 hours and we'll start with a relaxed conversation about your family, your wishlist, and your travel style. No commitment required.

I’ll personally review what you shared and reach out so we can talk through your dates, priorities, and what would make the trip feel right for your family.

For Walt Disney World, I recommend 6–12 months out for the best resort and dining availability, especially for spring break, summer, and holidays. Universal Orlando can be planned 3–6 months out. Disney Cruise Line should be booked as early as possible — popular sailings sell out fast. That said, reach out whenever you are and I'll make the most of your timeline.

The least crowded, most affordable times are typically January–February (after the holidays) and late August–September (after schools return). Avoid spring break, July 4th, Thanksgiving, and Christmas weeks for lower crowds. I'll help you find the perfect window for your family.

Most vacations start with a deposit, and the balance is due closer to your trip — you can make payments along the way or pay it all at once when it's due. I'll keep you posted on every deadline so nothing sneaks up on you. Your card details are handled through a secure, PCI-compliant payment system.

I always recommend it! A good plan can help protect your investment if something unexpected comes up, like an illness, a storm, or a travel delay. Some plans can only be added before your final payment, so it's best to decide early — I'll walk you through your options.

When supplier rules allow, I keep an eye on applicable offers and can help determine whether a newly released promotion may benefit your reservation.

It depends on your family's priorities! The newer Wish-class ships (Wish, Treasure, Destiny) offer the most modern amenities and dining. The Dream-class (Dream, Fantasy) are beloved for their size and variety. The classic ships (Magic, Wonder) have a more intimate feel. The brand new Disney Adventure sails from Singapore. I'll help you match the right ship to your family.

Disney cruises include accommodations, most meals (rotational dining restaurants, buffets, room service), kids' clubs, Broadway-style entertainment, pools, and character experiences. Port excursions, specialty dining, spa services, and alcohol are additional. I'll walk you through everything so there are no surprises.

My specialty is Disney and Universal — Walt Disney World, Disneyland, Universal Orlando, Universal Hollywood, Aulani Hawaii, Disney Cruise Line, and Adventures by Disney. These are the destinations I know inside and out, which is why I focus exclusively on delivering the best possible experience for them.

Yes — and you might be able to transfer your existing reservation to me at no extra cost. Disney allows transfers within 30 days of booking as long as full payment hasn't been made. Even if a transfer isn't possible, I can still help with dining reservations, Lightning Lane strategy, itinerary planning, and anything else you need for your trip. Find out if you qualify here.

Yes! I can assist with package bookings that include airfare, and I can point you in the right direction for ground transportation, airport transfers, and getting around once you arrive. Just let me know what you need when we chat.

Yes! I love helping families travel together — think multigenerational trips, milestone birthdays, and getaways with friends.

Absolutely. I’ll help you keep track of the dates and details that matter for your trip, and I’ll guide you through them so you’re not trying to remember everything on your own.

Yes — as best I can! I'm just a text, call, or email away while you're traveling, and I'll get back to you as quickly as possible. For anything urgent in the moment, the resort, park, or ship's guest services team is right there to help on the spot.